Dan Craig – Evolving a Continuous Improvement System | EBA Summit

Dan Craig – Evolving a Continuous Improvement System | EBA Summit

Continuous improvement should be a foundational tenet of every large-scale agile transformation. Unfortunately, it is almost impossible to assemble the essential elements of a continuous improvement system from day one. This talk reviews the early days of the Fannie Mae journey and explains how continued application of systems thinking evolved into a powerful improvement engine.
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